MSPS was called to evaluate and improve the compliance of the brand manual implementations for the full network of Piraeus Bank branches all over Romania. Through 3 waves of monthly visits  we successfully delivered: check list – questionnaire for 50+ KPI’s, evaluation, validation and data inputs for 50+ KPI’s. How did we do it? Data Collection System (Routings and Questionnaire implementation), system updates, weekly reports (data analyses & pictures), recruitment and training for 6 merchandisers, HR management and materials management.